All visitors must wear a face mask covering the nose and mouth, regardless of vaccination status | Learn More »

Staying connected with your loved ones at Beaumont
 

Stay Connected with Your Loved One

We understand this is a very difficult time for all and want you to be as connected and informed as possible since you cannot visit your loved one at this time. Below are a few ways to communicate with your loved one and their health care team:

 

Ways to Connect with Your Loved One

  • Call on the in-room, hospital phone.
  • Leave a personal cell phone, tablet or laptop for audio/video calls or texting. Don’t forget to leave a charger for all electronic devices with your loved one. Any items brought to the patient should be cleaned and placed in a clean bag labeled with the patient’s name and room number.
  • If your loved one has been issued a Beaumont-owned electronic device (i.e., iPad or tablet), you may speak with them via the 8x8 Video Meetings app. To reach your loved one, please follow the instructions below:
 
Instructions for Patients
https://www.beaumont.org/docs/default-source/default-document-library/video-visit-meeting-patient-instructions.pdf
Instructions for Patients
Instructions for Family Members
https://www.beaumont.org/docs/default-source/default-document-library/video-visit-meeting-family-instructions.pdf
Instructions for Family Members
 

Ways to Connect with a Doctor or Nurse

  • To help coordinate communication, please choose one person to be your family spokesperson when calling your loved one’s doctor/nurse.
  • Ask the doctor and nurse to set up a schedule to receive daily updates and participate in medical decisions.
  • Ask if there is an opportunity to connect using an iPad or tablet while the health care team member is at the bedside with your loved one so you may communicate together.

Virtual visits keep patients and family connected during COVID-19

Ronald Bolinger was brought to Beaumont, Troy with severe COVID-19 symptoms, however through testing, it revealed that he had suffered a massive heart attack. During his stay, Ronald and his wife Mary benefited directly from Beaumont’s new patient and family centered-care tablets.


"I didn't know if I'd ever see him again," Mary said. "So being able to communicate with him using a tablet has been a big deal for me. It doesn't replace seeing someone in person, but it's so much better than nothing. It gave me a sense of peace. We are so grateful to the staff for making this happen for us."


Mary said the video chat exchanges also brought comfort to her husband and other family members, even when he was on a ventilator and could only open his eyes and nod. "His only sister had been crying. When we connected them on the tablet, she was so relieved and happy."

Virtual visits keep patients and family connected during COVID-19

Visiting Information

Effective until further notice, please note our new Visitation Policy.

 

Keeping You Safe

Learn what Beaumont is doing to help keep you safe.

 

Coronavirus Resources

Everything you need to know about Coronavirus / COVID-19.