Visiting Information

What to Expect During Your Visit

While we expect to care for COVID-19 patients for some time, we’ve taken extra steps to create a safe, secure environment for our patients, families and staff. During your visit, please note the following restrictions that are designed to keep you and your family safe:

 

Face Masks

A mask covering the nose and mouth are required to be worn at all times. If a person is wearing a mask with a one-way vent, an ear loop mask must replace the vented mask or may be worn over the vented mask. Ear loop masks will be provided at each entrance if you do not have one.

 

The CDC does not recommend using one-way valves or vented masks as they do not prevent the transmission of COVID-19. Anyone wearing these types of masks into a Beaumont facility will be asked to cover them with a standard ear-loop mask.

 

Safe Visitation Practices

  • Practice social distancing, keeping 6 feet from others at all times.
  • If visiting an inpatient, stay in the patient’s room at all times except for quick trips to the bathroom or to purchase food.
  • Clean hands upon entry and exit to any patient care area.
  • Leave the Beaumont facility immediately after the visit is over.
  • Learn more about how Beaumont is keeping you safe.
 

COVID-19 Symptom Screenings

Each person will be screened for COVID-19 symptoms prior to entering the facility.

 



Visitation Information

We have updated our Visitation Information to support on-site family presence and participation in care planning discussions. While it remains important to continue with some restrictions to maintain the safety of our patients, their families, our employees and physicians, we look forward to the day when COVID-19 is no longer a threat and we are able to welcome family and friends without these modifications.

 

Patients without COVID-19

  • ONE support person per day, 16 years and older, may visit between the hours of 8am-8pm, 7 days per week.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Exceptions during the hours of 8pm-8am:

  • Patients who are admitted between the hours of 8pm-8am may have one support person present. The support person should leave once the patient is settled in with a staff member.
  • Patient in serious or critical condition may have one support person present with approval from the health care team.
  • Patients with a physical, developmental, behavioral and/or cognitive impairment requiring help with medical care or activities of daily living and need someone to speak for them or assist in keeping them safe or calm should discuss needs with the care team.

Patients with COVID or suspected of having COVID

  • May not have anyone visit.

Exceptions – All exceptions below apply to one support person per day, 16 years and older, who screens healthy upon entrance to the hospital and wears a mask at all times:

  • In some instances, patients in serious or critical condition may have one person visit with approval from the health care team.
  • During admission, person may stay until patient is settled in with care team and then should leave.
  • Patient who needs a support person to learn how to care for them after discharge may have one person present during discharge if discharge education cannot be completed by telephone or virtually.
  • Patients with a physical, developmental, behavioral and/or cognitive impairment requiring help with medical care or activities of daily living and need someone to speak for them or assist in keeping them safe or calm should discuss needs with the care team.

Patients with and without COVID-19

  • For a person at end-of-life or in hospice care, TWO support people may be present at any time.
  • End-of-life is defined as anticipated death with an active do-not-resuscitate order in place, planned withdrawal of life-sustaining interventions or evaluation for hospice care.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Patients without COVID-19

  • During labor and delivery, the patient may have BOTH a support person, 16 years and older, and a doula present at any time.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Patients with COVID or suspected of having COVID

  • During labor and delivery, the patient may have ONE support person, 16 years and older, present at any time.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Patients under 21 years

  • Patients without COVID-19 may have TWO parents/legal guardians present at any time. Parent/legal guardian must screen healthy and wear a mask at all times.
  • Patients with or suspected of having COVID-19 may have ONE parent/legal guardian present at any time. The parent/legal guardian must wear a mask at all times.

Adults

  • ONE support person, 16 years and older, may accompany adults who are in serious/critical condition, unable to control anxiety/behavior or unable to speak for themselves as approved by the health care team.
  • For all other adults, ONE support person, 16 years and older, may be present and should leave the building once the patient has settled in with a staff member.
  • The support person must wear a mask at all times.

Patients without COVID-19

  • For patients under 21 years of age, TWO parents/legal guardians may be present 8am-8pm. ONE parent/legal guardian may be present at any time.
  • Families of babies in the Neonatal Intensive Care Unit (NICU) must talk to the doctor or nurse about visitation.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Patients with COVID or suspected of having COVID

  • For patients 21 years of age or under, ONE parent/legal guardian may be present at any time.
  • Families of babies in the Neonatal Intensive Care Unit (NICU) must talk to the doctor or nurse about visitation.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Patients without COVID-19

  • A person having surgery or a procedure may have one support person, 16 years and older, at any time.
  • The support person must screen healthy upon entrance to the hospital and wear a mask at all times.

Patients with COVID or suspected of having COVID

  • A person undergoing a surgery or procedure may have ONE support person, 16 years and older, present. The support person should wait outside of the building until the patient is ready to leave. The support person must wear a mask at all times.

For outpatient appointment visitor information, go to beaumont.org/op-visits.

 



Staying Connected to Your Loved One

While restricting visitation is necessary to help prevent the spread of COVID-19 infection, we know how important family and friends are to health and healing. Learn how you may “see” and “be with” your family and friends during the COVID-19 pandemic:


  • Call in-room, hospital phone.
  • Leave a personal cell phone, tablet or laptop for audio/video calls or texting.
  • If your loved one has been issued a Beaumont-owned electronic device (i.e., iPad or tablet), you may speak with them via the 8x8 Video Meetings app. Guides for patients and family members are available for download.
  • Connect with your loved one’s doctor, nurse, and other health care team.
 

Frequently Asked Questions

Children (<16 years) should not visit Beaumont except for end-of-life or other extreme situations where their presence has been approved. This includes patient rooms and waiting areas. For outpatient appointments, patients must arrange for childcare or reschedule the appointment as necessary.

Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Beaumont is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.


Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

Call ahead to Beaumont’s COVID-19 hotline, 800-592-4784, or your physician’s office before attempting to get screened. If you are experiencing life-threatening symptoms, please call 911.

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

To reduce the number of unwanted germs that are taken back home, we strongly discourage personal items being brought to the hospital that are not truly necessary. If you do have items to drop off, please limit the items to one small bag of personal belongings. Do not send items of significant value, with the exception of personal phones or devices your loved one may use to communicate with you. Items should be placed in a clean bag and labeled with your loved one’s name and room number. Leave the bag with the staff manning the main entrance. The bag will be delivered to the patient room. Please make sure only healthy family members bring items to the hospital.

For your comfort, the following amenities are available:

  • A blanket and pillow may be provided when requested
  • 24/7 Access to vending machines on some patient units and lobbies
  • Cafeteria and food courts (hours may be limited to daytime hours)
  • Public restrooms are available on each unit
 
Call the Beaumont Coronavirus Hotline at 800-592-4784
A community resource for timely, accurate information about COVID-19.

Directions and Parking

Select a hospital campus map to view below or search all locations for parking information and directions:

 


Patient and Family-Centered Care

We recognize the important role families provide in supporting the health, healing and well-being of patients in their health journey. We provide an environment where families are valued and honored members of the care team. We believe that partnering with patients and families is essential to the care we deliver.

 

Patient and Family Advisors

We continue to look for new ways to strengthen our partnership with our patients and their families, and we encourage you to volunteer as advisors and partner with us to improve the overall experience of patient care.