Corewell Health: The new name for Beaumont. Here to make health better.

Visiting Information

What to Expect During Your Visit

While we expect to care for COVID-19 patients for some time, we’ve taken extra steps to create a safe, secure environment for our patients, families and staff. We appreciate your understanding as we continue to work together to beat the pandemic.


Face Masks

Masks are optional for patients and visitors at all Corewell Health sites, except at long-term care and skilled nursing facilities and transplant clinics. Stations with free masks are available at entrances for all who choose to use them.

Visitation Information

Visitation restrictions are currently in place for all of our hospitals. These guidelines are listed below:

  • From 8 a.m. - 8 p.m.:
    • TWO SUPPORT PEOPLE each day are welcome at the bedside, regardless of vaccination status. Support people may alternate during the day, exchanging in the lobby or outside the hospital, up to 3 exchanges per day.
    • TWO SUPPORT PEOPLE or parents/legal guardians are welcome for the following:
      • Patients being evaluated for and/or in hospice care or nearing end of life.
      • Children (21 years of age or under) not in Neonatal Intensive Care Unit (NICU). Families of babies in NICU must talk with the doctor/nurse about NICU visitation.
  • Overnight (providing space allows and safety can be maintained):
    • ONE SUPPORT PERSON or parent/legal guardian:
      • Children (21 years of age or under) not in NICU.
      • Patient in serious or critical condition or in hospice care.
      • Adult with disability who needs help with mobility, communicating or managing anxiety.
      • Laboring woman. Approved doula may be present in addition to support person.
      • Patient at end-of-life.
      • A laboring woman may have birth partner and a second person IF the second person is a doula.
  • ONE SUPPORT PERSON PER DAY may visit with appropriate PPE to be worn at all times.
  • TWO SUPPORT PEOPLE PER DAY may visit a patient who is being evaluated for and/or in hospice care or nearing the end-of-life.

Support people and children are welcome to attend outpatient appointments. For imaging (e.g. X-ray, ultrasound, etc.), children are permitted in waiting rooms if the patient brings another adult to supervise them.

Patients are welcome to bring their children when picking up medications in the Beaumont Outpatient pharmacies.

ONE SUPPORT PERSON may stay with the patient until they settle into an EC room for evaluation and treatment. However, this is based on the site leader’s discretion. If unable to stay, due to facility constraints, this support person is to be provided with a phone number to call and check on the patient’s status and must return to their vehicle. Once a support person joins a patient in their room, they must stay in the room for the duration of the visit.

ONE SUPPORT PERSON may be present in the Waiting Room for the duration of the surgery, in Pre-Op (once the patient is settled) and Post-Op for discharge instructions. TWO SUPPORT PEOPLE/PARENTS/LEGAL GUARDIANS for children 21 years and under may be present.

Staying Connected to Your Loved One

We know that these are trying times; therefore, we have launched new ways of communicating through phones, smart phones, and tablets to keep you connected with your loved ones.

While restricting visitation is necessary to help prevent the spread of COVID-19 infection, we know how important family and friends are to health and healing. Learn how you may “see” and “be with” your family and friends during the COVID-19 pandemic:

  • Call in-room, hospital phone.
  • Leave a personal cell phone, tablet or laptop for audio/video calls or texting.
  • If your loved one has been issued a Beaumont-owned electronic device (i.e., iPad or tablet), you may speak with them via the 8x8 Video Meetings app. Guides for patients and family members are available for download.
  • Connect with your loved one’s doctor, nurse, and other health care team.
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Frequently Asked Questions

Children of all ages are welcome to visit inpatients who do not have or are not suspected of having COVID-19.

Children may accompany adults to their outpatient appointments.

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To reduce the number of unwanted germs that are taken back home, we strongly discourage personal items being brought to the hospital that are not truly necessary. If you do have items to drop off, please limit the items to one small bag of personal belongings. Do not send items of significant value, with the exception of personal phones or devices your loved one may use to communicate with you. Items should be placed in a clean bag and labeled with your loved one’s name and room number. Leave the bag with the staff manning the main entrance. The bag will be delivered to the patient room. Please make sure only healthy family members bring items to the hospital.

For your comfort, the following amenities are available:

  • A blanket and pillow may be provided when requested
  • 24/7 Access to vending machines on some patient units and lobbies
  • Cafeteria and food courts (hours may be limited to daytime hours)
  • Public restrooms are available on each unit

Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Beaumont is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.

Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Directions and Parking

Select a hospital campus map to view below or search all locations for parking information and directions:

Farmington Hills
Farmington Hills
Grosse Pointe
Grosse Pointe
Royal Oak
Royal Oak

Patient and Family-Centered Care

We recognize the important role families provide in supporting the health, healing and well-being of patients in their health journey. We provide an environment where families are valued and honored members of the care team. We believe that partnering with patients and families is essential to the care we deliver.


Patient and Family Advisors

We continue to look for new ways to strengthen our partnership with our patients and their families, and we encourage you to volunteer as advisors and partner with us to improve the overall experience of patient care.


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