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Visiting Information

  Visiting restrictions are in place for all of our locations.

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What to Expect During Your Visit

While we expect to care for COVID-19 patients for some time, we’ve taken extra steps to create a safe, secure environment for our patients, families and staff. During your visit, please note the following restrictions that are designed to keep you and your family safe:

 

Face Masks

Everyone visiting must wear a face mask covering the nose and mouth at all times. Any person refusing to wear a mask will not be allowed to visit. If a person is wearing a mask with a one-way vent, an ear loop mask must replace the vented mask or may be worn over the vented mask. Ear loop masks will be provided at each entrance if you do not have one. When needed, additional Personal Protective Equipment (PPE) will be provided by Beaumont and must be worn at all times.

 

The CDC does not recommend using one-way valves or vented masks as they do not prevent the transmission of COVID-19. Anyone wearing these types of masks into a Beaumont facility will be asked to cover them with a standard ear-loop mask.

 

Safe Visitation Practices

  • Practice social distancing, keeping 6 feet from others at all times. A person visiting may be asked to leave a care area if safety or social distancing cannot be maintained.
  • If visiting an inpatient, stay in the patient’s room at all times except for quick trips to the bathroom or to purchase food.
  • Eating is discouraged during your visit since masks must be removed to eat. However if you must eat while visiting, ask staff where it is safe to do so.
  • Clean hands upon entry and exit to any patient care area.
  • Disposable gloves must be removed and thrown away.
  • Leave the Beaumont facility immediately after the visit is over.
  • Learn more about how Beaumont is keeping you safe.
 

COVID-19 Symptom Screenings

Each person will be screened for COVID-19 symptoms prior to entering the facility. Every person visiting must be free of COVID-19 symptoms, COVID-19 diagnosis and must not be waiting for COVID-19 test results.

  • Each person visiting must complete a COVID-19 screening upon each visit.
  • People screening positive will not be allowed to visit.
  • People screening negative will be given a sticker that must be worn at all times.
 


Visitation Information

Visiting restrictions are in place for all of our locations. Our current guidelines are listed below.

 

Visitors Who Have Completed Their COVID-19 Vaccination

One fully vaccinated visitor per patient per day is welcome at the bedside of patients who do not have or are not suspected of having COVID-19. Fully vaccinated visitors must:

  • be at least 14 days post their final vaccine dose
  • provide proof of COVID-19 vaccination, which includes a completed Vaccination Record Card or a photo of their Vaccination Record Card, as well as photo identification
 

Visitors Who Have Not Completed Their COVID-19 Vaccination

Visitation is permitted in certain circumstances. Current guidelines are listed below:

Infographic: Beaumont's current visitation guidelines

No visitation, except for the following:

  • ONE SUPPORT PERSON PER DAY may visit:
    • Woman with pregnancy complications.
    • Person who is in serious or critical condition, with leadership approval.
    • Adult with disability who needs help with communicating or managing anxiety.
    • Person being admitted to the hospital. Once the patient has registered, the support person should leave the building.
  • TWO SUPPORT PEOPLE PER DAY may visit:
    • Children (21 years of age or under) not in Neonatal Intensive Care Unit (NICU). Families of babies in NICU must talk with the doctor/nurse about NICU visitation.
    • A laboring woman may have birth partner and a second person IF the second person is a doula.
    • Patients being evaluated for/on hospice care or nearing end of life.

No visitation, except for the following:

  • ONE SUPPORT PERSON OR PARENT/LEGAL GUARDIAN PER DAY may visit:
    • Woman in labor, pre-term labor, or requiring C-section, pre-natal testing, procedure, or genetic counseling.
    • Child who is 21 years of age or under.
    • Adult with disability who needs help with communicating or managing anxiety.
    • Patient being admitted to the hospital. Once the patient has registered, the support person should leave the building.
    • As approved, patient who needs a support person to learn how to care for them after discharge.
  • TWO SUPPORT PEOPLE PER DAY may visit a patient who is being evaluated for/on hospice care or nearing the end-of-life.

A support person may accompany a patient to an appointment for the following:

  • TWO PARENTS/LEGAL GUARDIANS (for children under 21) may attend outpatient visits.
  • ONE SUPPORT PERSON for outpatient tests, procedures, or treatment where support is needed to assist patient in getting to and from the appointment. Arrangements must be made in advance. Others must wait outside of the building until the patient is ready to leave.
  • Patients must not bring children under 16 to appointment. Appointment must be rescheduled if childcare is not possible.
  • If you have COVID-19 symptoms and are not seeking emergency care, please call your appointment destination from outside of the building to receive instructions.

Each site determines whether the support person may stay after the patient is registered or received by an emergency center staff member. Please check upon your arrival to the emergency center.

ONE SUPPORT PERSON (TWO PARENTS/LEGAL GUARDIANS for children under 21) may be present.

 


Staying Connected to Your Loved One

We know that these are trying times; therefore, we have launched new ways of communicating through phones, smart phones, and tablets to keep you connected with your loved ones.


While restricting visitation is necessary to help prevent the spread of COVID-19 infection, we know how important family and friends are to health and healing. Learn how you may “see” and “be with” your family and friends during the COVID-19 pandemic:

  • Call in-room, hospital phone.
  • Leave a personal cell phone, tablet or laptop for audio/video calls or texting.
  • If your loved one has been issued a Beaumont-owned electronic device (i.e., iPad or tablet), you may speak with them via the 8x8 Video Meetings app. Guides for patients and family members are available for download.
  • Connect with your loved one’s doctor, nurse, and other health care team.
 
Learn More
https://www.beaumont.org/patients-families/general-information/visiting-hours/staying-connected
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Frequently Asked Questions

Anyone under the age of 16 is not allowed to visit except under extreme conditions as approved by leadership. For outpatient appointments, patients must arrange for childcare or reschedule the appointment as necessary.

Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Beaumont is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.


Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

Call ahead to Beaumont’s COVID-19 hotline, 800-592-4784, or your physician’s office before attempting to get screened. If you are experiencing life-threatening symptoms, please call 911.

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

To reduce the number of unwanted germs that are taken back home, we strongly discourage personal items being brought to the hospital that are not truly necessary. If you do have items to drop off, please limit the items to one small bag of personal belongings. Do not send items of significant value, with the exception of personal phones or devices your loved one may use to communicate with you. Items should be placed in a clean bag and labeled with your loved one’s name and room number. Leave the bag with the staff manning the main entrance. The bag will be delivered to the patient room. Please make sure only healthy family members bring items to the hospital.

For your comfort, the following amenities are available:

  • A blanket and pillow may be provided when requested
  • 24/7 Access to vending machines on some patient units and lobbies
  • Cafeteria and food courts (hours may be limited to daytime hours)
  • Public restrooms are available on each unit
 
Call Beaumont's Coronavirus Hotline at 800-592-4784
A community resource for timely, accurate information about COVID-19.
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https://www.beaumont.org/health-wellness/coronavirus/hotline
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Directions and Parking

Select a hospital campus map to view below or search all locations for parking information and directions:

 
Dearborn
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/dearborn-campus-map.pdf
Dearborn
 
Farmington Hills
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/farmington-hills-campus-map.pdf
Farmington Hills
 
Grosse Pointe
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/grosse-pointe-campus-map.pdf
Grosse Pointe
 
Royal Oak
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/royal-oak-campus-map.pdf
Royal Oak
 
Taylor
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/taylor-campus-map.pdf
Taylor
Trenton
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/trenton-campus-map.pdf
Trenton
Troy
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/troy-campus-map.pdf
Troy
Wayne
https://www.beaumont.org/docs/default-source/maps-parking/campus-maps/wayne-campus-map.pdf
Wayne

Patient and Family-Centered Care

We recognize the important role families provide in supporting the health, healing and well-being of patients in their health journey. We provide an environment where families are valued and honored members of the care team. We believe that partnering with patients and families is essential to the care we deliver.

 

Patient and Family Advisors

We continue to look for new ways to strengthen our partnership with our patients and their families, and we encourage you to volunteer as advisors and partner with us to improve the overall experience of patient care.

 

Learn More
https://www.beaumont.org/patient-family-centered-care/patient-and-family-advisors
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Sign Up Now
https://www.beaumont.org/patient-family-centered-care/patient-and-family-advisors/request-to-become-a-patient-and-family-advisor
Sign Up Now