Guest Services

Guest Services at Beaumont – Royal Oak has a deep commitment to service excellence and customer care. We are here to cater to both your personal and professional needs. With a welcoming presence at all entrances, you can be assured that your needs will be met promptly by our Guest Services team.

With the help of our Preferred Partners, we are proud to extend our exclusive Beaumont Hospital rates to you and your family. Our utmost service priority is to ease the anxiety often associated with hospital visits. Each and every request is given personalized attention and we promise to exceed your expectations to the best of our ability.

We offer assistance with

  • hotels and accommodations
  • integrative medicine appointments
  • mobile notary and spa services
  • transportation and travel arrangements
  • lending library and newspaper delivery (upon request)
  • local leisure activities
  • directions  

Hospitality Assistant 

Coming in for back, hip or knee surgery? Beaumont's Hospitality Assistants are available to help you with hotel arrangements, transportation, directions and much more. On the day of the surgery we will also meet you just inside the door at the Guest Serves desk and escort you to the surgical area, as well as provide additional contact information should you have questions/concerns while at Beaumont.

Traveling more than 30 miles for your appointment at Beaumont Hospital – Royal Oak? Our Hospitality Assistant is available to help you with hotel arrangements, transportation, directions and much more. On the day of the surgery we will also meet you at the door and escort you to the surgical area, as well as provide additional contact information should you have questions/concerns while at Beaumont.